*If the PC has been infected in a way that it cannot be fixed properly, a windows reinstall must be executed. If there are important files located on the infected drive, a backup must be included. (see rates)
**After analysing the system. It can be determined which parts need to be replaced, before acutally replacing them you will be notified and you can always cancel the repair without having to pay additional costs.
***Emergency repairs are always possible. Your PC will be ready (on average) in 24 hours. Emergency repairs have a different pricing table > (normal rate) +€19,95
After intake we will perform diagnostics on your device. This diagnose is always free upon accepting the offered repair after diagnosis. If we can't offer you a repair the diagnostic is also free. In all other cases we have a €25 fee for diagnosis.
3-month guarantee is standard included with all repairs. In case a longer guarantee term is preferred, an upgrade to 6 or 12 months is available for almost all repairs. Our guarantees are valid for the performed repairs.
Our repairs usually take 1 business day (24u), early in-takes can be picked up the next day. If the diagnostics are more extensive we reserve the right to change the repair time. A repair time for non-standard repairs will be provided after analysis.